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Utility Setup Guide

KAHRAMAA, Ooredoo, Vodafone setup steps

Informational Tool — Not Legal Advice

This tool provides a preliminary informational assessment only. It does not determine your legal rights or obligations. Eligibility depends on your specific contract, compliance with notice obligations, and review by the competent authorities. Always verify with official sources or a licensed professional before taking action.

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1
Prepare documents
Valid QID, tenancy contract (Ejari registered), landlord QID copy, and passport copy.
2
Visit KAHRAMAA Customer Service Center
Nearest center or online at kahramaa.qa. New connection requires in-person visit.
3
Pay connection deposit
Deposit: QAR 1,500 (apartment) or QAR 3,000 (villa). Refunded when you disconnect.
4
Meter activation
Meter activated within 1–3 working days. You will receive an SMS confirmation.
5
Set up bill payment
Pay monthly via KAHRAMAA app, Hukoomi portal, or at any exchange/bank kiosk.
KAHRAMAA bills are due by the 20th of each month
Average apartment bill: QAR 150–400/month (varies with AC usage)
Set up autopay via KAHRAMAA app to avoid disconnection
Free insulation available for eligible low-income residents
Call: 16417
kahramaa.qa
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